Thawte Required Documentation

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Thawte Required Documentation

The precise documentation depends on your country and type of Organization. It's most important that you get the documentation that proves your registration with National, Provincial or State Authorities before you make your request, because that is the documentation that will determine the precise Organization Name you ask for in the Certificate.

Before thawte can issue your Digital Certificate, we authenticate that your Organization actually exists. We do this using appropriate Government issued documentation. We need to do this to verify that:

§ We are issuing it to the correct Company.

§ The company owns the Internet Domain Name in the request.

§ The Company is registered in one or more countries.

§ The registered Company Name is the same as the name on the Certificate Request.

Please note: If you have any documentation queries, before requesting a Certificate or after requesting your Certificate, then your best option would be to direct the queries to a thawte Customer Service Representative.

· To contact a thawte Customer Service Representative before requesting a Certificate, please see the following url, http://www.thawte.com/contact.html

·
To contact your thawte Customer Service Representative after requesting a Certificate, access your Status Page at the following url, http://www.thawte.com/cgi/server/status.exe, your Thawte Representative's details will be listed at the top of the page under Thawte Contact Person.

If you have purchased a certificate within the last 90 days, you may not have to provide any documentation. Please call your assigned thawte Customer Service Representative to see if the previous documentation can be applied.

For information on where to fax the documentation, please refer to the following solution: vs5043

Authorizing, Technical & Billing Contact Requirements:

· Complete legal name (not nickname), title, phone number, extension & email address;

· Authorizing Contact must be an employee of the Company requesting the certificate;

· Email addresses cannot be from a free web-based email account (Example: Yahoo, Hotmail, Netscape etc.);

· If a Code Signing Certificate is requested, both the Authorizing and Technical contacts must be employees of the Company requesting the certificate.

1. Proof of Organizational Name:

Before thawte can issue an SSL Web Server Certificate, 128-Bit SuperCert or a Code Signing Certificate, we must verify that your organization is legally registered & has the legal right to conduct business under the name listed in your enrollment request.

All documentation submitted to thawte must reference the Order Number of the Certificate in question. This Order Number is provided at the end of the enrollment process.

Acceptable Types of Proof Of Organization:

Articles of Incorporation
VAT Certificates (International)
Business License
Certificate of Formation
Doing Business As
Registration of Trade Name
Charter Documents
Partnership Papers
Fictitious Name Statement
Vendor/Reseller/Merchant License
Merchant certificate
US Tax Licenses for Non-profit Organizations and Sole Proprietorships (In either case the State Tax documents must list the Organization as Non-profit or Sole Proprietor.)

For International Customers:

The following list of countries may NOT need to provide us with documentation. If your country is listed below and documentation is required, you will be notified by a thawte Customer Service Representative. Customers from ALL OTHER COUNTRIES will need to fax registration documents for your Organization.

Australia

Austria

Bahamas

Belgium

Belize

Brazil

Bermuda

Canada

Cayman Islands

Chile

Costa Rica

Denmark

Estonia

Finland

France

Germany

Ireland

Italy

Latvia

Netherlands

Netherlands Antilles

Norway

New Zealand

Romania

Singapore

South Africa

Spain

Sweden

Switzerland

US Virgin Islands

United Kingdom

For US Customers:

If you are incorporated in the following states, we will need you to fax your State issued incorporation documents to us:

· New Hampshire

· New York

· New Jersey

· Delaware

· Nebraska

· Oklahoma

Otherwise, please do not send documentation unless a thawte Customer Service Representative has requested it. We have access to numerous approved state online databases that we use for business authentications.

We do not accept Federally issued tax licenses as valid Proof of Organization.

Acceptable US State Issued Tax Documents:

Business Licenses, Certificates and Merchants certificates that are current or that can be verified.

List of acceptable US State and City issued Tax documents:

Articles of Incorporation
Business License
Certificate of Formation
Doing Business As
Registration of Trade Name
Charter Documents
Partnership Papers
Fictitious Name Statement
Vendor/Reseller/Merchant License
Merchant certificate
US Tax Licenses for non-profit organizations and sole proprietorships (In either case the state tax documents must list the organization as non-profit or sole proprietor.)

· The following US STATE / CITY tax licenses:

o Arizona

o Florida

o California:

§ City of Anaheim - Business Tax Certificate

§ City of Carson - Business Tax Certificate

§ City of Newport Beach - Business Tax Certificate: Sellers Permit

§ City of San Diego - Certificate of Payment of Business Tax

§ City of Santa Clara - Annual Business Tax Certificate/Fire Permit

§ City of San Jose Business Tax Certificate

§ City of Santa Rosa - Business Tax certificate

§ City of Santa Teresa - Business Tax Certificate

§ City of Stockton - Business License Tax Certificate

o Colorado - Sales Tax License

o Connecticut - Sales Tax and Use License

o Georgia-Columbia County Occupational Tax / Business Licensing

o Indiana - Registered Retail Merchant Certificate
Note: validity of this certificate is 1-year.

o Illinois

o Iowa - Retail Sales Tax permit

o Kansas - Sales Tax Registration Certificate

o Maine - Seller's Certificate

o Maryland

o Massachusetts - Sales and Use Tax Registration

o Mississippi

o Missouri

o Nebraska Sales Tax Permit

o New Jersey

o New York

o North Carolina - Merchant Certificate of Registration

o Ohio - Vendors license
It does not say "vendors license", but it does authorize the registrant to make retail sales.

o Oklahoma - Sales Tax Permit

o Pennsylvania- Sales & Use & Hotel Occupancy Tax License

o Rhode Island - Permit to Make Sales at Retail

o South Carolina - retail license

o South Dakota - Sales tax License

o Texas

o Virginia - "Virginia Sales Tax" Certificate

o Washington

o West Virginia - Business Registration Certificate

o Wisconsin - Sellers Permit

We will evaluate on a case-by-case basis an alternative if the above Proof of Organization requirements cannot be met.

SSL Web Server and 128-Bit SuperCert certificates may be requested in an individual’s name. Please contact your Representative to see if you would qualify.
NOTE: Code Signing Certificates may not be requested in an individual's name, unless you are in Germany or Austria (to qualify you must have a “Gewerbeschein”).

The documents below would need to be provided:

1. A photocopy of passport/identity document or driver's license on our form & notarized or certified by a relevant authority in the country where the individual requesting the certificate lives.

2. A valid bank statement or voided personal check that reflects the authorizing contacts name & address as listed in the certificate request and account number.

3. As a last resort, we can ask for a light bill, apartment lease or property deed from the state listed in the certificate.

4. A verifiable Phone number in the certificate applicants name at the same address.

2. Proof of Right to Use Domain Name:
Before thawte can issue a certificate, the domain name registration must be verified against the Organization Name provided during enrollment. We can only issue a certificate to the Organization that has the legal right to use the domain name.

NOTE: Domain authentication is not required for Code Signing Certificates.

Important:

Please check your common name during the enrollment process to ensure it is correct. A Common name is a domain name listed with or without a host (i.e. either just thawte.com or www.thawte.com or servername.thawte.com). If a host name is required, ensure it is in the CSR.

After your certificate has been issued, changing the common name would require a reissue, which involves generating a new Private Key and CSR pair off the web server and then going through the online process again).

If your Organization is not the registered owner of the domain,please do ONE of the following:

Fax a completed Domain Authorization Letter to us.
- Please call our office after you complete the enrollment process and receive an Order Number. We will email the pre-populated Domain Release Letter to you.
- This letter must be printed on the domain registrant's letterhead and signed by the registrant (if an individual) or an employee of the registrant (if a Company or Organization).
Change the name of the domain registrant directly with your domain registration agency.
Fax us officially filed state/government documentation that shows a legal, "family" relationship between the domain registrant and your Organization (For example, affiliate or subsidiary relationship).
Fax us officially filed state/government documentation that shows a legal change of name, from the name registered with your domain registration agency to your existing business name.

3. Proof of Organizational Telephone Number:
The final step in obtaining a thawte Certificate is Verification of the order with the Authorizing Contact listed within the certificate.
We attempt to obtain a phone number for the Company listed in the request through a 3rd party source, such as an approved online phone database or directory assistance.

a. If the business has an unlisted phone number and you have a current phone bill that reflects the company name and phone number, it can be faxed to our office.

b. If your company is home-based and you have a current phone bill that reflects the authorizing contacts name and phone number as listed in the request, it can be faxed to our office. If an unlisted home based number, the phone bill must reflect the same information. We must verify that the address on the bill matches the address on the certificate request.

c. We only accept residential phone bills or listings for an International Sole-Proprietor

d. If we have trouble finding a phone number, we will call you for assistance.

e. If the above requirements cannot be met, we can email you a form that must be notarized. It will take the place of a 3rd party number verification or phone bill.

i. If you know that you will need the Notary Letter, please call us and we will email the form to you.

NOTE: The Notary Letter must be notarized, signed by the Authorizing Contact in the Certificate and on a Company Letterhead.
UK Orders can have a Commissioners of Oaths Stamp/Signature on the form.

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