Troubleshoot SSL/TLS Browser Errors

 

Puzzled by cryptic browser error messages? Two of our most recent posts will help you solve those problems and get your website back on track:

  • If you are seeing messages such as Not Secure, Your Connection Is Not Private, or NET::ERR_CERT_AUTHORITY_INVALID, you might not have a complete certificate chain installed on your server. Our how-to on installing intermediate certificates will show you how to diagnose and fix the problem.
  • For a thorough rundown on browser errors resulting from expired certificates, mismatched domain names, incomplete certificate chains, and revoked certificates, check out our guide on troubleshooting SSL/TLS browser errors and warnings.

And, of course, if you have any questions you can always email us at Support@SSL.com, call 1-877-SSL-SECURE, or just click the chat link at the bottom right of this page.