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CSR Generation and Validation with SSL Manager

This how-to will walk you through generating a certificate signing request (CSR) and placing an SSL/TLS certificate order with SSL Manager, SSL.com's Windows application for ordering, installing, and managing digital certificates.

If you need to install SSL Manager, just click the button below to download the current installer:

 

  1. Sign into your SSL.com account in SSL Manager, then select Manage SSL Certificates > Generate SSL Certificate from the menu bar.

    Generate SSL Certificate

  2. Enter the Fully Qualified Domain Name name you wish to generate the CSR for in the Domain Name (CN) field. After clicking outside of the field the Subject Alternative Names (SAN) field will automatically be populated with the domain name. Add any additional domain names for the CSR to this field, separated by commas or one per line.

    Enter CN and SAN

  3. Checking the Add optional fields checkbox will enable fields for Organization (O), Department (OU), E-mail address (E), City (L), State (S), Country (C), Street, Postal Code, Key Size (bits), and whether or not to display the new private key that will be generated with your CSR.

    Add optional fields

  4. Click the Generate CSR button.

    Generate CSR

  5. Your new CSR will appear in the large pane at the right side of the window. If you checked Show Private Key in step 4, your new private key will appear here as well.

    Note: The private key generated with the CSR will be automatically installed in your system whether or not Show Private Key has been checked.

    CSR

  6. Click the Send to SSL.com button to open the Place Order screen.

    Send to SSL.com

  7. On the Place Order screen you can either re-process an existing order or create a new one. For existing orders, select the Existing Vouchers radio button and select your order from the drop-down menu.

    Existing Vouchers

  8. To create a new order, check the New Certificate Order radio button and select your desired certificate type and validity period.

    New Certificate Order

  9. Enter your contact information at the bottom of the screen.

    Enter contact information

  10. Click the Place Order button.

    Place Order

  11. If everything has gone correctly, a dialog box will appear saying that the order has been successfully placed. Click the OK button to close the box.

    Successfully placed order

  12. Your new order will now be shown under Pending Certificate Requests on the main SSL Manager screen.

    Pending order

  13. To validate the request, right-click on the pending certificate request and choose Validation Information from the menu.

  14. On the screen that pops up, there are 3 methods available for Domain Validation (DV): Email Address, HTTP CSR Hash, and CNAME CSR Hash.

    Validation methods

  15. Use the clickable tabs below for information on how to validate your domain with each of the three methods:
Email AddressHTTP CSR HashCNAME CSR Hash

Email Address Validation Method

  1. Select the radio button for the Email Addresses option and choose the email address you wish to use for validation. Only addresses that are acceptable for validation will be available. These are:

    • webmaster@
    • hostmaster@
    • postmaster@
    • administrator@
    • admin@
    • Any email address in the WHOIS record for the domain that is visible to SSL.com

    Email validation

  2. Click the Validate button.

    Validate

  3. You will receive an email with a validation link. Click the link.

    validation link

  4. Enter the validation code from your email in the page that opens in your web browser and click the Submit button.

    Enter validation code

HTTP CSR Hash Validation Method

  1. The HTTP CSR Hash method requires that you have the ability to create a file on the web server that is to be protected. Select the radio button for the HTTP CSR Hash option.

    HTTP CSR Hash

  2. Copy and paste the contents of the Contents field into a text editor, and save it with the file name shown in the HTTP field.

    text file

  3. Upload the file to your web server in a place where it can be accessed at the URL shown in the HTTP field.

    URL

  4. Click the Validate button. Note: If this is a multi-domain certificate, you can check the Apply to All Domains radio button to apply validation to all of the domains listed in the Subject Alternative Names (SANs) field.

    Validate button

  5. Click the OK button on the dialog box that pops up.

    Validating, please wait

  6. Your CSR will be shown with a status of Domain Validation Triggered in the main SSL Manager window until validation is complete.

    Domain Validation Triggered

CNAME CSR Hash Validation Method

  1. The CNAME CSR Hash method requires that you have the ability to create a CNAME entry in the DNS record for the domain that is to be protected. Select the radio button for the CNAME CSR Hash option.

    CNAME CSR Hash

  2. Create a CNAME entry in which the hostname shown in the Name field points to the hostname shown in the Value field. In this case, we are pointing _6B22D6E2A4D5D8533722BCE68244FEA2.lunchinhouston.com to FBB3B3A66366D555BC5B1406AC3DB5DE.0547FCEAD77D03BEFD8969A2C4F64C46.3f02e16925.ssl.comNote: The procedure for creating DNS entries will vary by registrar and/or web host. This screenshot is from Bluehost.

    CNAME Record

    Note: The CNAME record must be prefixed with an underscore (_) for validation to work correctly.
  3. After creating the CNAME entry, click the Validate button. Note: If this is a multi-domain certificate, you can check the Apply to All Domains radio button to apply validation to all of the domains listed in the Subject Alternative Names (SANs) field.

    Validate button

  4. Click the OK button on the dialog box that pops up.

    Validating, please wait

  5. Your CSR will now be shown with a status of Domain Validation Triggered in the main SSL Manager window.  Note: It can take several hours for DNS changes to propagate and become available for validation. (whatsmydns.net is a convenient website to use to check the propagation of your new CNAME entry.)

    Domain Validation Triggered

After your CSR has been validated, the main screen of SSL Manager will show the certificate as installed:

Certificate installed

If you have any questions about using SSL Manager or need assistance, please contact us at Support@SSL.com, 1-SSL-Certificate (1-775-237-8434) or just use the Live Chat option at the bottom right of this page. And, as always, thank you for choosing SSL.com!

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