Creating any SSL certificate requires a unique Certificate Signing Request (CSR). This article will show you how to submit a CSR and provide the other information needed to create your certificate.
Steps When Submitting Your CSR
- Complete and submit the CSR
- Confirm your domain and provide your contact information
- Choose a validation method
- Monitor your account for validation and certificate issuance
Submit the CSR
In your SSL.com account, you should find an unused SSL certificate credit and (typically) a matching SSL certificate with a “Waiting for CSR” status. Under “Action”, select “Submit csr”.
Copy and paste the text of your CSR into the “CSR” box, then select the server software you will be hosting your site on. (Your web hosting provider can help you determine this if you don’t already know.) If you do not find your software listed, simply select “Other”.
Domain and Contact Information
Confirm the domain name is correct on the certificate request, and enter other information as requested.
Next, enter your Administrative Contact information. You can check the provided boxes if you want to use the same information for your Billing, Technical and/or Validation contacts.
Choose your validation method. Two methods are available: email verification and file verification.
Email verification will send an email to the address in your WHOIS record for the domain, or to one of these other email addresses:
File verification will ask you to download a specially crafted verification file from your SSL.com account and place it on the “site root” of your website (see the example below).
Monitor for Validation
When you have submitted your CSR the status for that certificate will change to “Pending Validation”. You can monitor the status of any certificate order through your SSL.com account portal.
If you chose email validation, watch for and reply to the message sent to verify your order. If you are using file verification, or have already replied to a verification email, just watch for a message confirming that your certificate is ready for installation.
As always, if you have any questions or need assistance just contact us at SSL.com.