FAQs Archive - Page 3 of 3

What Are The Requirements for SSL.com SSL/TLS Certificate Domain Validation?

Domain Validation methods and options for all SSL/TLS certificates.

If I Have a Certificate With Another Company Can I Switch to SSL.com?

If you already have a certificate with another company, you can still switch to SSL.com.

What Is a Cryptographic Hash Function?

A cryptographic hash function is one of a group of hash functions that are suitable for cryptographic applications like SSL/TLS.

If I Already Have an SSL Certificate With My Hosting Service Can I Switch to SSL.com?

How can I switch certificates from my hosting provider to SSL.com?

Where Is My Private Key?

Your private key is on your local machine or the server you’ve installed the certificate files onto.

What is a site seal?

A site seal is a visual indicator that lets your visitors know that your organization values online security and privacy.

What is a SAN Certificate?

A Subject Alternate Name (or SAN certificate) is a UCC SSL/TLS certificate which allows multiple hostnames to be protected by a single certificate.

What Is a UCC?

A Unified Communication Certificate (or UCC) is a digital security certificate which allows multiple hostnames to be protected by a single certificate.

What Are The Requirements for SSL.com OV and IV Certificates?

Requirements for obtaining Organization Validated (OV) and and Individual Validated (IV) certificates from SSL.com.

What should I put in the ‘Domain’ field of my CSR (Certificate Signing Request)?

Every Certificate Signing Request (or CSR) needs to include the name of what you intend to protect.

What Is a “Fully Qualified Domain Name”?

A fully qualified domain name can be interpreted only in one way – it is a completely unique address for one and only one location.

What Do I Do If I’ve Lost My Private Key?

If you’ve lost your private key, SSL.com can help you.

Will I Be Notified When My Certificate Is About To Expire?

You will be notified when your certificate is about to expire.

What is a “Cryptographic Protocol?”

A cryptographic protocol is designed to allow secure communication under a given set of circumstances. Here’s a closer look from SSL.com.

What Are The Requirements for USERTrust EV Certificates?

There are a few steps to validate and verify a business for EV Certificates.

Can I Create a .subdomain.domain.com Wildcard? How About .*.subdomain.com?

Covering multiple domains by adding wildcard certificates and upgrading to a UCC certificate.

Why is the ‘Export Private Key’ option grayed out when exporting a server certificate?

How to correct the problem of having the ‘Export Private Key’ option grayed out when exporting a server certificate.

Can I install more than 1 SSL certificate per IP address? Can I install multiple SSL certificates on a web server?

Installing more than one SSL Certificate.

Which Browsers Support SSL Certificates?

A list of browsers that support SSL certificates.

What Does the Error Message “The page cannot be displayed” (Cannot find server or DNS error) Mean?

There are a few reasons for the error message: “The page cannot be displayed”.

How do I install more than one Intermediate CA bundle file (roots) on an Apache set up?

You can download the combined Intermediate CA bundle using the Intermediate certificates link show on the right hand side of the page.

What is SSL?

SSL (Secure Sockets Layer) and its successor, TLS (Transport Layer Security), are protocols for establishing secure links between networked computers.

What is the Common Name?

The Common Name is typically composed of Host + Domain Name and will look like “www.yoursite.com” or “yoursite.com”.

I received a notice that my certificate is expiring. How do I renew?

To renew your certificate, click on the link and follow the steps.

My certificate on our server has expired and now I cannot access it via https, How do I update it?

It’s easy to login to your SSL.com account and renew your certificate.

Name	Provider	Purpose	Expiration
Google Analytics	Google	Collect anonymous information such as the number of visitors to the site, and the most popular pages.	365 days
StatCounter Analytics	StatCounter	Collect anonymous information such as the number of visitors to the site, and the most popular pages.	365 days

SSL/TLS Certificates

Code Signing Certificates

Email, Client, and Document Signing Certificates

NAESB Certificates

Content Delivery Network (CDN)

Archives: FAQs

certificates

support

programs

company